Release notes - 3.5.4

Release date: 13/02/2026 (after workinghours)

Export feature

You can now automatically export chat statistics for your production bots on a recurring basis. This makes it easier to analyze conversations outside of Oswald or integrate them into your own reporting pipelines.

• How it works: In the Integrations tab, you can configure an AWS S3 bucket (additional storage options will be added later). On the Bot statistics page, you then select a period (daily, weekly, or monthly) for exporting production chats. Oswald generates a .json file containing all messages grouped per session. The export service runs nightly and checks whether an export needs to be generated.

External API visibility

The scenario editor now clearly indicates which response nodes use a custom external LLM API.

• How it works: When editing a scenario in the admin frontend, response nodes that rely on a custom external API are visually distinguished, making it easier to understand and maintain complex flows.

Data post-processing improvements

We improved how content is processed before being pushed to the knowledge base to improve search and generative responses.

• How it works: HTML links are now preserved so they can be reused in generative responses, while unnecessary SVG elements that clutter text are automatically removed.

Database upgrades

We will be performing database upgrades during the weekend following this release. We do not expect downtime, but the admin frontend may feel slower or actions may be slightly delayed during this period.

Bug fixes

• Bot status display: Fixed an issue where the bot status in the organisation overview was incorrect.

• API status endpoint: Fixed a bug where the /status endpoint was not responding correctly.

• Entity auto-correct: Fixed inconsistent application of the auto-correct setting for entities in training sentences.

• Quick replies: Fixed an issue where an empty quick reply could freeze the admin frontend.

• Admin actions visibility: Fixed a bug where certain actions (test widget, publish, etc.) only appeared after a page reload.

What this means for you

This release introduces new export capabilities and several quality improvements without changing your existing setup. If you do not use exports, external LLM APIs, or generative features, these changes will not impact your current bots. If you have questions or need help configuring exports, feel free to contact us.